ABOUT ME
I’m Giovanny Matias, an Information Technology student at Florida State University.I bring a mix of technical interest, customer-facing experience, and hands-on leadership from roles in retail, food service, and mentoring. I’m actively seeking opportunities to apply these skills in professional settings while continuing to learn and grow.
i work directly with information technology and some of my current work involves working with hardware and technology on a consistent daily basis
Skills
SKILLS
Technical Expertise
- HTML / CSS / JavaScript
- C++ Development
- Git / GitHub / Bitbucket
- Microsoft Office Suite Expert
- Advanced Technical Troubleshooting
- Windows Operating Systems
- Systems & Systems Management
- Web Development Core
- Data Analysis Portfolio
- IT Support & Infrastructure
Leadership & Strategy
- Executive Team Leadership
- Employee Training & Mentorship
- Dynamic Workflow Management
- Decision-Making & Critical Thinking
- Strategic Adaptability
- Complex Problem Solving
- Precision Time Management
- Operational Supervision
- Multidisciplinary Coordination
- Future-Focused Strategic Thinking
EXPERIENCE
professional journey
Discount Tire
Marketing Manager
• Developed and implemented marketing strategies to improve customer acquisition and service efficiency while maintaining competitive pricing.
• Collaborated with peers to design and deliver structured training programs that provided hands-on experience and clear advancement paths.
• Managed workflow in the service bay to ensure accurate vehicle service, high productivity, and a clean, organized workspace.
• Monitored daily performance metrics, tracked progress toward growth goals, and balanced financial records while closing operations securely.
Rodizio Grill
Gaucho / Server
• Delivered attentive customer service, addressed guest concerns promptly, and supported a positive dining experience.
• Managed multiple responsibilities including serving, bussing, and payment processing while maintaining a clean and efficient section.
• Operated the grill station, monitored food quality, and coordinated quantities based on reservations and walk-in traffic.
Leadership Experience
Discount Tire — Manager
• Supervised daily store operations, maintaining high standards in customer service, team performance, and safety.
• Led by example in the service bay, optimizing workflow and ensuring proper execution of tire and vehicle services
.• Developed and implemented training programs to prepare employees for internal advancement, with a focus on technical skills and communication.
• Created individualized learning plans and provided weekly support that improved students’ grades and confidence.
• Built strong mentor-student relationships and promoted a positive learning environment.
• Collaborated with teachers and parents to align tutoring with classroom goals and student needs.
open to new opportunities